Terms & Conditions

Welcome to JG Illustrations! I am excited to have you as a customer. Please take a moment to review my Terms & Conditions before making any purchases. By accessing or using my website, you agree to abide by these terms. If you have any questions, please feel free to contact me for support.

1. General Terms

1.1. By placing an order through JG Illustrations, you confirm that you are at least 18 years old and are legally capable of entering into a binding contract.

1.2. I reserve the right to update, modify, or change these Terms & Conditions at any time. Any modifications will become effective upon posting on my website.

2. Orders and Payment

2.1. All orders are subject to availability and acceptance. Upon placing an order, you will receive an email confirmation. However, this confirmation does not constitute acceptance of the order. Acceptance occurs when I dispatch the products to you.

2.2. Payment can be made using the methods specified on my website. You agree to provide accurate and complete payment information when placing an order.

3. Pricing and Product Information

3.1. Prices listed on my website are in British pound sterling and include any applicable taxes, unless otherwise stated.

3.2. I make every effort to provide accurate product descriptions and images. However, slight variations in colour, size, and design may occur due to differences in computer monitors and manufacturing processes.

4. Shipping and Delivery

4.1. I aim to process and dispatch orders within 1-3 working days from the date of order placement. Shipping times may vary based on your location and chosen shipping method.

4.2. While I strive to meet delivery estimates, I am not responsible for delays caused by postal services or unforeseen events beyond my control.

4.3. Shipping costs are outlined during the checkout process and may vary based on your location and the items in your order.

5. Returns and Exchanges

5.1. I want you to be satisfied with your purchase. If you are not happy with your order, please contact me within 3 days of receiving the product to initiate a return or exchange.

5.2. Items must be returned in their original condition, unused, and in their original packaging. Return shipping costs are your responsibility unless the item is defective or was received in error.

6. Intellectual Property

6.1. All content on my website, including product images, descriptions, and graphics, is the property of JG Illustrations and is protected by copyright laws. You may not use, reproduce, or distribute my content without written permission.

7. Privacy and Data

7.1. I collect and process your personal information as outlined in my Privacy Policy, which can be accessed here.

8. Limitation of Liability

8.1. JG Illustrations shall not be liable for any indirect, incidental, or consequential damages arising from the use of my products or website.

9. Governing Law

9.1. These Terms & Conditions are governed by UK law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

By placing an order on jgillustrations.co.uk, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for shopping on my website!

Last updated: 17/08/2023

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